Solutions
We deliver unified communications and real-time capabilities
Our solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations.
The value of effective communication is immeasurable – sharing, collaborating, and aligning are fundamental to success, whether achieving goals or solving problems, making urgent, critical decisions, or driving growth. What we communicate about and how we do it can make all the difference.
With so many ways to connect, deciding how to bring everyone and everything together – people, data, and technology – can be challenging. Where are communication risks critical to avoid? What resources are needed to support communication investments? How do you choose what to manage internally and what to outsource? This is where EBS comes in.
EBS helps create connected, collaborative, and resilient workplaces. Our broad portfolio of communication and collaboration services, solutions and partners give customers choice, from foundational voice communication to mission critical communication workflows, so all types of work are connected. From the front line to the back office – we’ve got you covered.
Our deep engineering experience and innovation culture have produced successful communication solutions and help customers navigate continuous technology change. We guide the collaborative organization to leverage communication technology to its fullest potential.
Let’s talk about your journey toward a more collaborative, resilient organization.
Which solution is right for your business?
Tailored solutions for your business’s unique communication needs.
Financial Services & Banking
In the financial industry, our solution ensures secure and fast customer support, automated notifications for transactions and deadlines, and full compliance with data protection regulations.
Healthcare & Medical Clinics
For healthcare providers, our platform enables automated appointment scheduling, fast patient notifications, and efficient emergency call routing, fully integrated with clinical CRM systems.
Retail & E-commerce
Retail businesses benefit from 24/7 customer support through our omnichannel contact center, automated confirmations for orders and deliveries, and smooth campaign management.
Logistics & Transportation
In logistics, EBS enables real-time communication with drivers and customers, sends automatic delivery status updates, and supports efficient route planning.
Public Institutions & Administration
Public sector organizations can automate call routing to departments, improve transparency in citizen communication, and reduce repetitive administrative workload.
Energy Supply & Public Utilities Distribution
Utility and energy providers benefit from automated outage and maintenance notifications, smart incident call routing, and real-time communication between dispatch and field teams.
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