{"id":10019,"date":"2026-02-09T16:05:58","date_gmt":"2026-02-09T16:05:58","guid":{"rendered":"https:\/\/ebsystems.ro\/?page_id=10019"},"modified":"2026-02-09T16:45:12","modified_gmt":"2026-02-09T16:45:12","slug":"guestvoice-business","status":"publish","type":"page","link":"https:\/\/ebsystems.ro\/ro\/solutions\/guestvoice-business\/","title":{"rendered":"GuestVoice \u2013 Business"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10019\" class=\"elementor elementor-10019\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1f6afdf3 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"1f6afdf3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-19b88015\" data-id=\"19b88015\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5e5ae88\" data-id=\"5e5ae88\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ca5e4a elementor-widget elementor-widget-heading\" data-id=\"6ca5e4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">GuestVoice<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5394f9a6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5394f9a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-596822f0 elementor-widget elementor-widget-heading\" data-id=\"596822f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Oferim solu\u021bii de comunica\u021bii unificate \u0219i aplica\u021bii procesate \u00een timp real.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44c54f7a elementor-widget elementor-widget-heading\" data-id=\"44c54f7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Organiza\u021biile din domeniul ospitalit\u0103\u021bii se confrunt\u0103 cu apeluri repetitive, lipsa personalului \u0219i timpi mari de r\u0103spuns. Aceste provoc\u0103ri afecteaz\u0103 direct satisfac\u021bia clien\u021bilor \u0219i eficien\u021ba opera\u021bional\u0103.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6e69e4c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e69e4c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-22f6ae0\" data-id=\"22f6ae0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d7f08b elementor-widget elementor-widget-heading\" data-id=\"6d7f08b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">GuestVoice este o platform\u0103 enterprise de automatizare a apelurilor telefonice, bazat\u0103 pe procesarea limbajului natural. Solu\u021bia permite organiza\u021biilor s\u0103 gestioneze eficient volume mari de apeluri, s\u0103 reduc\u0103 costurile opera\u021bionale \u0219i s\u0103 \u00eembun\u0103t\u0103\u021beasc\u0103 experien\u021ba clien\u021bilor<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9d2065b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9d2065b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-516457e\" data-id=\"516457e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f56af1 elementor-widget elementor-widget-heading\" data-id=\"1f56af1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Context \u0219i provoc\u0103ri de business<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-333df93 elementor-widget elementor-widget-text-editor\" data-id=\"333df93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Organiza\u021biile din domeniul ospitalit\u0103\u021bii se confrunt\u0103 cu apeluri repetitive, lipsa personalului \u0219i timpi mari de r\u0103spuns. Aceste provoc\u0103ri afecteaz\u0103 direct satisfac\u021bia clien\u021bilor \u0219i eficien\u021ba opera\u021bional\u0103.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b755eda\" data-id=\"b755eda\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c89be08 elementor-widget elementor-widget-heading\" data-id=\"c89be08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Solu\u021bia GuestVoice<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81d10d4 elementor-widget elementor-widget-text-editor\" data-id=\"81d10d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>GuestVoice \u00een\u021belege limbajul natural al apelan\u021bilor, f\u0103r\u0103 meniuri IVR. Sistemul identific\u0103 inten\u021bia clientului \u0219i declan\u0219eaz\u0103 automat fluxuri opera\u021bionale configurabile, adaptate fiec\u0103rei organiza\u021bii.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-902e4bc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"902e4bc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7f52c2d\" data-id=\"7f52c2d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0bf3869 elementor-widget elementor-widget-heading\" data-id=\"0bf3869\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Caz de utilizare \u2013 Hotel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b2a3fa elementor-widget elementor-widget-text-editor\" data-id=\"1b2a3fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un oaspete sun\u0103 \u0219i spune: \u201eAm v\u0103rsat cafeaua pe covor\u201d. GuestVoice identific\u0103 solicitarea ca fiind o cerere de cur\u0103\u021benie, creeaz\u0103 automat un tichet \u0219i notific\u0103 echipa de housekeeping, f\u0103r\u0103 implicarea recep\u021biei.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3868053\" data-id=\"3868053\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4039b7e elementor-widget elementor-widget-heading\" data-id=\"4039b7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Valoare de business<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1154381 elementor-widget elementor-widget-text-editor\" data-id=\"1154381\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Reducerea costurilor opera\u021bionale<\/li><li>Cre\u0219terea eficien\u021bei personalului<\/li><li>R\u0103spuns rapid, 24\/7<\/li><li>Experien\u021b\u0103 \u00eembun\u0103t\u0103\u021bit\u0103 pentru oaspe\u021bi<\/li><li>Scalabilitate \u0219i flexibilitate<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6de21a9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6de21a9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bf0824b\" data-id=\"bf0824b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c2ce462 elementor-widget elementor-widget-heading\" data-id=\"c2ce462\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">GuestVoice transform\u0103 apelurile telefonice dintr-un punct de cost \u00eentr-un canal digital inteligent, orientat spre eficien\u021b\u0103 \u0219i satisfac\u021bia clien\u021bilor.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f411254 elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7f411254\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-3f308e38\" data-id=\"3f308e38\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c0012c3 elementor-widget elementor-widget-heading\" data-id=\"3c0012c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Care solu\u021bie e potrivit\u0103 pentru afacerea ta?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-48af7e8c\" data-id=\"48af7e8c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-584cbc7c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"584cbc7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/ro\/get-started\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Workshop<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d9429db elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d9429db\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0b58ed4\" data-id=\"0b58ed4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d9125e elementor-widget elementor-widget-video\" data-id=\"3d9125e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/KbxL-ng_K2Y&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>GuestVoice We deliver unified communications and real-time capabilities Hospitality organizations face repetitive inquiries, staffing shortages, and long response times. These challenges directly impact customer satisfaction and operational efficiency. GuestVoice is an enterprise phone call automation platform powered by natural language processing. The solution enables organizations to efficiently manage high call volumes, reduce operational costs, and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":8249,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-10019","page","type-page","status-publish","hentry"],"blog_post_layout_featured_media_urls":{"thumbnail":"","full":""},"categories_names":null,"comments_number":"0","_links":{"self":[{"href":"https:\/\/ebsystems.ro\/ro\/wp-json\/wp\/v2\/pages\/10019","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ebsystems.ro\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ebsystems.ro\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ebsystems.ro\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ebsystems.ro\/ro\/wp-json\/wp\/v2\/comments?post=10019"}],"version-history":[{"count":25,"href":"https:\/\/ebsystems.ro\/ro\/wp-json\/wp\/v2\/pages\/10019\/revisions"}],"predecessor-version":[{"id":10047,"href":"https:\/\/ebsystems.ro\/ro\/wp-json\/wp\/v2\/pages\/10019\/revisions\/10047"}],"up":[{"embeddable":true,"href":"https:\/\/ebsystems.ro\/ro\/wp-json\/wp\/v2\/pages\/8249"}],"wp:attachment":[{"href":"https:\/\/ebsystems.ro\/ro\/wp-json\/wp\/v2\/media?parent=10019"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}